Mobile / Sports
At 77eg, your account data belongs to your session — we collect only what is needed to operate your wallet, process transactions through Nagad, Rocket and Upay, and keep your account secure. Access to this platform and its services depends on your local law and eligible regions.
This policy sets out how 77eg collects, uses and retains information tied to your account. When you register, we record the details you submit — name, contact address and wallet identifiers such as your Nagad or Rocket number — solely to operate your account and process the transactions you initiate. We do not sell this information to third parties, and we do not share it beyond the service providers directly involved in running the platform. Cookies and similar technologies are used to keep your session active and to remember your preferences across visits; you can adjust cookie behaviour through your browser settings at any time. Data linked to financial activity, including records of deposits and withdrawals processed via Nagad, Rocket or Upay, is retained for the period required by applicable record-keeping obligations. Where local law in Bangladesh or another eligible region imposes specific requirements on how we handle your data, those requirements take precedence. If you have questions about how a particular piece of information is used, the contact routes listed in this policy are the right place to start. Availability of this platform and the scope of data processing it involves depend on your local law and the regions where access is permitted.
Understanding what falls inside and outside this policy helps you know exactly what protections apply to your information on 77eg.
Data collected when you log in, update your profile or change account settings is covered by this policy. This includes your registered contact details and any verification steps completed inside your account area.
Records of deposits and withdrawals processed through Nagad, Rocket or Upay fall within this policy. We retain these records as required and do not use them for purposes beyond operating your account.
General browsing of the lobby, game pages and promotional notices does not require you to submit personal data. Session cookies used during anonymous browsing are covered here but carry no account-linked identifiers.
Payment processors, game content providers and any external service you reach by leaving 77eg operate under their own privacy terms. This policy does not extend to those third-party environments once you leave our platform.
You have practical options for managing the information 77eg holds about your account. To review what data is associated with your profile, open the account settings area after logging in — the fields shown there reflect the information currently on record. If any detail is incorrect, you can update it directly through the same account page; for changes that cannot be made self-service, the support contact route handles correction requests. If you want to raise a question about how a specific piece of data is used, or if you believe information is being held beyond what this policy describes, you can submit a query through the published support channel. Requests to close an account and remove associated data are handled through the same route. We aim to respond to data-related queries within a reasonable period, though response times depend on the nature of the request and applicable regional requirements. Availability of these rights may vary depending on your local law and eligible region.
Log in and open account settings to see the profile data currently held. The fields displayed reflect what is on record for your session.
Update contact information and wallet identifiers directly in account settings. For fields that require manual correction, submit a request through the support channel.
Use the published support route to ask how a specific piece of information is used or retained. Include your account reference so the query can be matched to your record.
Account closure and associated data removal requests are handled through the support contact route. Processing timelines depend on applicable record-keeping obligations in your region.
If you have a question about this policy or want to act on your data rights, use the contact routes published on the site. We do not operate undisclosed channels for privacy queries.
Open the chat widget from any page while logged in to submit a privacy or data query directly to the support team.
Send your query to the support address listed in the Help section of your account. Include your account reference for faster handling.
The Help section inside your account area contains published guidance on data requests, account closure and correction procedures.
Our approach to your information is built around the minimum needed to run your account and process your transactions reliably.
We collect only what is required to operate your account: registration details, wallet identifiers for Nagad, Rocket or Upay, and transaction records. No additional profiling data is gathered beyond what your account activity generates.
Session cookies keep you logged in and remember display preferences. You can review and clear cookies through your browser settings. No account-linked identifiers are stored in cookies used during anonymous browsing.
Account data is held for as long as your account remains active and for the period required by applicable record-keeping rules after closure. Financial transaction records are retained in line with those obligations.
If this policy is updated in a way that affects how your data is used, we will note the change in the policy document. For questions about any update, use the support contact route listed on the site.
Answers to the questions we hear most often about how 77eg handles account data and what options you have.
We collect the details you enter during registration: your name, contact address and the mobile wallet number you use for Nagad, Rocket or Upay transactions. We do not collect information beyond what is needed to create and operate your account.
Yes. Log in and open the account settings page to view the profile information currently on record. If you need a more detailed breakdown of what is held, submit a request through the support channel with your account reference.
Most fields can be updated directly in account settings after you log in. For details that cannot be changed self-service — such as registered contact information tied to a verification step — contact support through the published route and they will handle the correction.
We share data only with service providers directly involved in running the platform, such as payment processors handling your Nagad, Rocket or Upay transactions. We do not sell your information or share it for marketing purposes outside the platform.
After an account is closed, data linked to financial transactions is retained for the period required by applicable record-keeping obligations. Other profile data is removed once those retention requirements are met. The exact period depends on your region and local law.
Use the support contact route published in the Help section of your account. Submit your query with your account reference and a description of the concern. If the matter relates to a specific transaction record, include the date and payment method — Nagad, Rocket or Upay — for faster handling.